On a recent visit to my native Luxembourg I was presented with an old problem. Why, in many public swimming pools, is it impossible to actually swim? Luxembourg, a tiny but hugely wealthy country, has built many new pools in recent years (such as Mersch, Redange or Les Thermes). They are all lovely and shiny, amazingly clean, and offer fantastic facilities. You just can’t swim there.
Now compare this with Britain. Many pools over here are frankly dilapidated, the changing rooms are often a disgrace, and the prices exorbitant. Sure, there are exceptions to this (my favourites are in Plymouth and London Soho) but, on the whole, British pools are a pretty grim affair. And yet, I vastly prefer them to the aquatic temples of Luxurybourg.
Because the Brits, world champions in civilised queuing, have devised a simple system that enables everyone to swim properly. It just involves a piece a rope and some common sense: you simply divide the pool (or part of it) into lanes. It’s a cheap and effective way of keeping everybody happy, and it increases pool capacity many times over (each lane can fit almost as many people as a whole, unroped pool).
When I suggested this solution to the lifeguard in Luxembourg, he looked at me as if I’d just proposed to jump in naked. And so the locals will silently continue with their old ways, oblivious to the fact that their expensive pools could be made infinitely more usable with a few metres of rope. As in most of continental Europe, swimmer-dodging slalom continues to prevail (although to be fair, I’ve experienced exceptions in some countries).
I don’t mean to claim the moral high ground here – we are all creatures of habit, and usually fail to see it ourselves until someone else points it out. The moral of this story is that no money or resources in the world will guarantee the implementation of best practices or innovative solutions. On the contrary, comfort and wealth can easily breed complacency.
To innovate or replicate best practice, all that is required is simply a willingness to listen to others and look outside the box.